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The services industry includes a number of sub-segments such as healthcare, education, communication, transportation, travel and tourism, financial services, information technology and media and entertainment. The industry is one of the biggest contributors to the global Gross Domestic Product (GDP). Certain sub-segments of the services industry such as education and healthcare comprise the backbone of a nation’s economy, whereas others such as information technology and communication enable the transition of a nation’s economy from an agro-based one to a knowledge-based one.

Post the recent global economic recession, the services industry has been posing a steady recovery in certain regions, while others are still lagging behind. This has led to a major effect on the job sector as the services industries are considered to be a major source of employment opportunities worldwide.